Frequently Asked
Questions

General questions

For all things Playland, including updates, news, and promotions, please subscribe to our Newsletter to know more!

Check out our calendar to see hours and opening days!

Playland is located at 1 Playland Pkwy, Rye, NY 10580.

You can purchase tickets online or at the park! To purchase online:

Directions and contact

For all enquiries and updates, contact us at (914) 820-3000 or [email protected]

To get directions from your location, visit the link here!

Yes you can! You can take the Metro North train and the bee-line bus to Playland.

Yes! Please visit the Parking Booth upon entrance to park your car.

You can find the map in the park or on our website here!

Pricing and passes

For a full breakdown of our pricing, visit the link here!

The 2024 All Access Season Pass includes unlimited visits to Playland Park, Beach, Pool, Free Parking, Lake Paddle Boats, and 10% off select products!

You can grab your All Access Season Passes at the link here!

You can pay with cash, apple and google pay or credit card!

You can show them electronically or print them out! The choice is yours.

An exclusive rate for residents of Westchester County, NY. To receive a discount, you must show proof of residency. Please bring a valid license or other form of valid ID.

Yes there are! Please email [email protected] to coordinate your group trip.

Playland Park’s access, attractions, amenities, facilities, and offerings may be limited or changed by capacity or operating hours from time to time due to rehabilitation, refurbishing, capacity, seasonal considerations, weather, low demand, government or other authority guidance or order, pandemic-related restrictions, guidance from health experts, special events or any other reason without liability to Playland or its affiliates. Some benefits and features may not be available during periods of limited capacity and are subject to change or cancellation without notice or liability

Tickets and Passes are non-refundable.

Passes are valid for the entirety of the season.

Children under 3 years are FREE. Junior riders must meet height and safety requirements to enjoy rides and attractions. A responsible companion of 14 years of age or older must ride with the junior ticket if below minimum heights on specific rides.

Park Policies

Guests are not permitted to fly drones in the park.

You may not bring food and beverage into the park.

No, smoking and/or vaping is prohibited at Playland.

Yes, you may bring strollers into the park.

Facilities

If you have lost an item, please visit the Guest Services window located to the left of the Dragon Coaster.

If you are separated from your group, please visit the Guest Services window.

Yes! You can connect to “Playland Guest” wifi

Yes, there are multiple ATMs located throughout the park. Please refer to the map here.

There are multple restrooms located throughout the park. Please refer to the map here.

Yes! There are lockers located throughout the park. Please refer to the map here.

Dining

We have several dining options throughout the Amusement Park, a waterfront boardwalk Pier Restaurant.

Amusement park

Thrill Rides, Children’s Rides, Family Rides!

Playland’s Rules & Regulations can be found here!

Pool and beach

The beach and pool are open from 10:00am – 6:00pm on Tuesdays – Sundays from Memorial Day Weekend through the beginning of September.

Yes, there are (newly renovated) lockers, restrooms, showers, and changing rooms available for use!

Yes, there will always be a lifeguard on duty during the pool’s operating hours!

Yes, as long as it is within operating hours and the Lifeguard is on duty.

Shopping

Yes! You can shop at the Dragon Gift Shop, Play!Shop, or Sun & Sea.

Boardwalk and lake

No, swimming is not prohibited in the lake.

Yes! We will be offering Paddle Boat rentals Friday-Sunday throughout the season.

Fountain plaza

The brand new fountain is found in the center of the Fountain Plaza and the light shows will be visible from any nearby location!

Events and entertainment

Yes! Please contact [email protected] to plan your event!

Yes! We offer catering for events booked at Playland.

Yes! You may reserve one of our various picnic areas.

Media and public relations

Please contact [email protected] for any inquiries.

Working at Playland

Are you looking for the perfect summer job? We are hiring for the upcoming 2024 season and there is a place for everyone at the park! Come join the magic. Visit playland.com/jobs